Taylor Swift Fans Sue Ticketmaster’s Parent Company
Taylor Swift fans sued Ticketmaster's parent business Live Nation Entertainment for "unlawful conduct" in the 2023 tour on-sale.
The case, which was filed in California on Friday, echoes accusations that have been made against Ticketmaster and Live Nation in the past.
Ticketmaster's deals with tour stadiums limit ticket availability and access. Ticketmaster allegedly profits from secondary market resales by charging a service fee.
The fans are seeking a $2,500 fine for each infraction, but it seems probable that others will join the lawsuit, considering the countless thousands of complaints.
Due to insufficient ticket distribution, millions of people waited up to eight hours without being able to purchase tickets.
Ticketmaster gave codes purposely when it could not meet demand. 26 supporters from around the United States filed the complaint.
On November 15, when tickets went on sale, the company's website collapsed due to popular demand.
Fans who did make it into the line had to wait for over two hours before they could purchase tickets. Other fans were surprised to be placed on a waiting list.
Swift stated in a statement that her team had questioned Ticketmaster "many times if they could handle this level of demand, and they told us they could."
She stated that the situation "irritated" her and that it was "excruciating" for her to be helpless when errors occurred.